MIAMI, FLORIDA, July 12, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that we have partnered with The MacLaren Group to help provide training to our clients on Mi9 products at a larger scale. Mi9 Retail Professional Services team will continue to supply train-the-trainer sessions for all our clients. The MacLaren Group will be able to design and deliver custom training programs to a wider audience as often desired by our clients as part of change management, especially during in-store rollouts.
The MacLaren Group specializes in designing and delivering custom change management training solutions for software and hardware technology rollouts and has been training on Mi9 Retail products since 2018.
“As we focus on growing our business and are adding many new retail locations to the Mi9 Retail platform, we need a reliable and experienced partner to deliver customized training programs to our customers at scale. Providing professional training programs is an important factor for successful change management.“ states Eugene Voronov, Mi9 Retail EVP & General Manager.
Aaron Faber, CEO at The MacLaren Group, remarks “We are delighted to announce the partnership with Mi9 Retail which will provide Mi9’s clients with access to our customized change management training solutions and help them ensure effective rollouts of new or upgraded technology.”
About The MacLaren Group
The MacLaren Group has been a leading provider of technology training and deployment solutions in North America for 25 years. Our vast experience has allowed us to work with over 40 different hardware and software systems with a particular focus across all retail verticals. Our proven model and suite of training solutions are designed to ensure your organization’s technology rollouts and implementations are a success. We develop tailor-made training solutions to best position you to meet your ROI or business objective.
About Mi9 Retail
Founded in 2002, Mi9 Retail’s mission is to develop great software that delights end users by excelling in design and functionality. Mi9 Retail offers a complete suite of retail software that includes merchandise management, point of sale, business intelligence, sales audit, invoice matching, order management, and e-commerce – all connected to a common retail analytics platform. Mi9 Retail is committed to innovation and customer service.